Jira Administration Mastery: From Basics to Advanced Integration

Unlock the complete potential of Jira for IT professionals and system administrators with practical skills for efficient project management and workflow optimization.

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Essential Skills Gained

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Comprehend Key Jira Concepts

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Effectively Manage Roles and Users

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Configure and Implement Schemes

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Design and Deploy Efficient Workflows

Format

  • Instructor-led
  • 2 days with lectures and hands-on labs.

Audience

  • Experienced system admins
  • IT professionals new to Jira
  • Managers optimizing workflow
  • Project coordinators enhancing tools

Description

This two-day, immersive course is crafted for those seasoned in system administration, yet novices to Jira. Gain the competency to employ Jira's project and service management capabilities, encompassing essential concepts, roles, and the scalability of tasks within Jira. You'll be guided through hands-on setups for Schemes, Workflows, and Custom Fields under the expert supervision of our instructors, fostering your ability to manage projects, users, and remote access efficiently. By integrating theory with real-world applications, this course fortifies your Jira administration skills, positioning you to elevate your organization's productivity.

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Upcoming Course Dates

August 18-19, 2025

10:00 AM - 6:00 PM

Virtual: Online - US/Eastern

Guaranteed to Run

Enroll

$1995

October 20-21, 2025

10:00 AM - 6:00 PM

Virtual: Online - US/Eastern

Enroll

$1995

December 15-16, 2025

10:00 AM - 6:00 PM

Virtual: Online - US/Eastern

Enroll

$1995

Course Outline

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Introduction to Jira Administration

  1. Overview of Jira Concepts

  2. Understanding Terminology and Infrastructure

  3. Exploring Jira Roles

Differentiating Groups and Roles

  1. Identifying Project Roles

  2. Role Creation Process

  3. Scaling Projects Effectively

  4. Managing Jira Users

Resolving Projects

  1. Project Status Management

  2. Understanding Resolved Status

  3. Managing Resolution Dates

Mastering Schemes

  1. Defining Scope Schemes

  2. User Integration in Schemes

  3. Configuring Issue Types

  4. Notification and Permission Schemes

  5. Security Schemes Application

Configuring Jira as a Platform

  1. Available Configuration Options

  2. Basic Project Setups

  3. Advanced Project Configurations

Workflow Management

  1. Workflow Design Principles

  2. Workflow Definition and Implementation

  3. Effective Workflow Deployment

  4. Handling Workflow Events and Transitions

Customizing Fields

  1. Types of Fields

  2. Contextualizing Fields

  3. Effective Context Limitation

  4. Field Configuration Practices

Managing User Lifecycle

  1. Adding and Modifying Users

  2. Managing Third-party User Access

  3. Deactivating Inactive Users

Implementing Remote Access

  1. Email Integrations

  2. Utilizing SQL and REST

  3. Integrating Webhooks

  4. Using XML, RSS, and CLI

Data Migration into Jira

  1. Data Migration Steps

  2. Using the CSV Importer

  3. Migrating to Jira Cloud

Course Summary and Best Practices

  1. Reflecting on the Comprehensive View

Your Team has Unique Training Needs.

Your team deserves training as unique as they are.

Let us tailor the course to your needs at no extra cost.