User Acceptance Testing (UAT) for Business Analysts

Enhance your business analysis skills with our User Acceptance Testing course designed to empower business analysts in ensuring software quality and functionality through comprehensive UAT processes.

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Essential Skills Gained

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Understand the role and responsibilities of Business Analysts in User Acceptance Testing

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Implement UAT processes within the Software Development Lifecycle

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Create UAT test plans and scenarios using Business Use Cases

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Identify and address challenges in testing vendor-supplied applications

Format

  • Instructor-led
  • 2 days with lectures and hands-on labs.

Audience

  • Business Analysts
  • Quality Assurance Professionals
  • Project Managers
  • Software Development Consultants

Description

This two-day instructor-led workshop looks at the business issues which drive the need for a fully functional UAT process and describes the components of such a process. It is designed to help the Business Analyst (BA) to develop an understanding of their role, the process, and the deliverables associated with UAT.

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Upcoming Course Dates

September 18-19, 2025

9:00 AM - 4:30 PM

Virtual: Online - US/Eastern

Guaranteed to Run

Enroll

$1295

Course Outline

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Software Testing - the Basics

  1. What is software testing and why is it important?

  2. Typical problems that we encounter with software

  3. The Cost of Quality (CoQ) and the cost of finding defects too late

  4. The “V” Testing Model

  5. The four stages of software testing (Unit, Integration, System, User Acceptance Testing (UAT))

  6. Testing best practices

  7. Exercise: “How would you test it?”

Understanding the Tester's Terminology

  1. What is UAT and what is the role of the Business Analyst?

  2. Characteristics of a good UAT tester

  3. The tasks of UAT testing

  4. The UAT documents

  5. Common terms & definitions

  6. The six testing types for UAT

  7. The three testing techniques for UAT

  8. Testing visibility (White Box, Gray Box, and Black Box testing)

  9. Exercise: UAT Jeopardy

The UAT Planning Process

  1. The importance of UAT planning

  2. What is a UAT Test Plan?

  3. The six steps for creating a UAT Test Plan

  4. General testing tips

  5. Exercise: “Create a UAT Test Plan”

UAT Test Coverage

  1. What is UAT test coverage?

  2. Using a Requirements Traceability Matrix

  3. Set the testing scope – what to test and what not to test

  4. The UAT Test Coverage Matrix

  5. Verifying Non-functional requirements

Creating and Executing the UAT Test Cases

  1. What are the goals of UAT testing?

  2. What is a UAT Test Case?

  3. How do UAT Test Plans and Test Cases relate?

  4. The four steps for creating a UAT Test Case

  5. Exercise: “Write a UAT Test Case”

  6. Preparing, running, and documenting the UAT Tests

  7. General testing tips and techniques

Verifying the Test Results

  1. Documenting UAT test results

  2. What is a defect?

  3. How to log a defect?

  4. The “bug” lifecycle

  5. Writing a good problem description

  6. Taking screen snapshots

  7. 10 tips to avoid writing bad defect reports

  8. Exercise: “Log a defect”

  9. Signing-off on UAT

Testing Vendor-Supplied Applications

  1. Challenges of testing vendor-supplied applications

  2. Challenges to the business

  3. Eight steps for testing vendor-supplied applications

  4. Handout: An Insurance industry case study for testing vendor product

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Let us tailor the course to your needs at no extra cost.