Master the art of Requirements Analysis using Use Cases and enhance your User Acceptance Testing skills to ensure quality deliverables for today's Business Analysts and System Analysts.
Design comprehensive use case diagrams and write clear textual descriptions.
Implement a robust User Acceptance Testing process to validate software functionality.
Understand the strategic use of use cases in project scoping and requirements elicitation.
Develop and execute thorough UAT test plans to ensure quality and performance.
Use Cases are an industry best practice for defining, documenting, and analyzing functional requirements. A use case approach is a user-centered approach for developing a solution to your business needs. Unfortunately, methods for developing use cases vary substantially across the industry. What information belongs in a use case? How can a use case be utilized to capture all the desired functionality? Are use cases applicable to all projects? Is there a template for writing use cases that is considered best practice? If you've ever been involved in a project involving use cases, you've probably encountered some confusing answers to these questions. Learn practical answers to these questions from one of the pioneers in Object Oriented Analysis. We have been developing and sharing best practices in use cases since the early 1990s. This course provides a strong foundation in the mechanics of use case diagramming and writing textual descriptions of use cases. In this highly interactive workshop, you will learn how to enhance and refine your use case skills, how to involve your stakeholders in the use case process, and how to develop use cases that provide valuable information to the designers and testers. Use cases that meet the needs of designers can be too technical and too detailed for other stakeholders. Use cases that satisfy business users are usually not very helpful to designers and testers. How do you satisfy these two disparate interests? And how do you handle the details like business rules, data validations and user interface specifications? All too often the software products delivered to the business do not meet their expectations, especially with regard to the quality of the product. An effective User Acceptance Testing (UAT) process addresses this issue by confirming the functionality and performance of the product prior to its release. This workshop also looks at the business issues which drive the need for a fully functional UAT process and describes the components of such a process. It is designed to help the Business Analyst (BA) to develop an understanding of their role, the process, and the deliverables associated with UAT.
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Course objectives
Understanding of business analysis
Knowledge areas of BABOK® Guide
Purpose and value of a use case approach
Use case terminology
Introducing a use case approach
Purpose of Needs Assessment
Needs Assessment and use cases
Strategic goals and objectives
Business process understanding
Identifying actors and information
Analyzing locations and operations
Business use case diagrams
Building business architecture
Defining solution options
Product and project scope
System vs. business actors
Analyzing business process models
Identifying candidate use cases
Diagramming use cases
Creating use case catalogs
Iterative nature and evaluating use cases
Use case priority, risk, and complexity
Dividing work between releases
Packaging process
Use case descriptions and goals
Assumptions, pre-conditions, and triggers
Main success scenario and post-conditions
Best practices for writing use case descriptions
Scenarios and flows
Guidelines for alternate and exception flows
UML® Activity Diagram Notation
Developing an activity diagram
Commonality and Dependency Relationships
Includes and Extends relationships
Requirements and use cases
Common approaches to specifications
Non-functional requirements
User interface and data requirements
Traceability
Wrap-up and finding more information
Importance and stages of software testing
Testing best practices
Role and tasks in UAT
Testing types and techniques for UAT
Importance of UAT planning
Creating a UAT Test Plan
Requirements Traceability Matrix
Setting testing scope
Goals of UAT testing
Steps for creating a UAT Test Case
Documenting UAT test results and the 'bug' lifecycle
Challenges of vendor-supplied application testing
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Aaron Steele
Casey Pense
Chris Tsantiris
Javier Martin
Justin Gilley
Kathy Le
Kelson Smith
Oussama Azzam
Pascal Rodmacq
Randall Granier
Aaron Steele
Casey Pense
Chris Tsantiris
Javier Martin
Justin Gilley
Kathy Le
Kelson Smith
Oussama Azzam
Pascal Rodmacq
Randall Granier