Instructor-Led Training
CCER - Reporting Cisco Contact Center Enterprise
Enhance your reporting capabilities in Cisco Contact Center Enterprise with our comprehensive 2-day course, designed to empower sales and deployment engineers with the skills to create robust reports using Cisco Unified Intelligence Center.
CCER - Reporting Cisco Contact Center Enterprise Course Overview
This is a 2-day ILT course supporting end-to-end reporting solutions in CCE using Cisco Unified Intelligence Center. This course is designed to assist customers and partners in the task of creating reports and managing disparate data sources. CCEF and CCEA or equivalent knowledge are prerequisites for this course.
Review this course online at https://www.alta3.com/courses/CCER