CompTIA A+

Gain the essential skills with our accelerated CompTIA A+ course, designed for aspiring IT professionals to master hardware and operating systems in just five days, preparing you for the 2012 CompTIA A+ Certification exams.

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Essential Skills Gained

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Install, upgrade, and maintain personal computer hardware.

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Configure and troubleshoot operating systems for optimal performance.

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Implement preventative maintenance and operational procedures.

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Understand and apply security measures in IT environments.

Format

  • Instructor-led
  • 5 days with lectures and hands-on labs.

Audience

  • Aspiring IT Professionals
  • PC Service Technicians
  • Help Desk Support Staff
  • IT Support Specialists

Description

Duration: Five days Description: This is an accelerated course that covers 10 days of training in 5 days.  Some evening reading should be expected. Version: 2012 objectives (exam numbers 220-801, 220-802) If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. The CompTIA A+ Certification course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations, 2012 objectives (exam numbers 220-801, 220-802), in order to become a CompTIA A+ Certified Professional.

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Upcoming Course Dates

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Course Outline

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Lesson 1: Hardware Fundamentals

  1. Computer System Components

  2. Storage Devices

  3. Device Connections and Interfaces

Lesson 2: Operating System Fundamentals

  1. Personal Computer Operating Systems

  2. Windows Control Panel Utilities

  3. Command Line Tools

  4. Windows Security Settings

  5. Windows Operating System Tools

Lesson 3: Operational Procedures

  1. Basic Maintenance Tools and Techniques

  2. Electrical Safety

  3. Environmental Safety and Materials Handling

  4. Professionalism and Communication

Lesson 4: Peripheral Components

  1. Install and Configure Display Devices

  2. Install and Configure Input Devices

  3. Install and Configure Expansion Cards

  4. Install and Configure Multimedia Devices

Lesson 5: Managing System Components

  1. Motherboards

  2. CPUs and Cooling Systems

  3. Select and Install Power Supplies

  4. RAM Types and Features

  5. Install and Configure Storage Devices

  6. Configure the System BIOS

Lesson 6: Installing and Configuring Operating Systems

  1. Implement Virtualization

  2. Install Microsoft Windows

  3. Windows Upgrades

  4. Windows Preventive Maintenance

Lesson 7: Customized Client Environments

  1. Standard Clients

  2. Custom Client Environments

Lesson 8: Networking Technologies

  1. Physical Network Connections

  2. TCP/IP

  3. Network Connectivity

  4. Ports and Protocols

  5. Set Up and Configure Windows Networking

  6. Networking Tools

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks

  1. Install and Configure SOHO Networks

  2. SOHO Network Security

Lesson 10: Supporting Laptops

  1. Laptop Hardware and Components

  2. Install and Configure Laptop Hardware Components

Lesson 11: Mobile Computing

  1. Mobile Device Technologies

  2. Configure Mobile Devices

Lesson 12: Supporting Printers

  1. Printer Technologies

  2. Install, Configure, and Maintain Printers

Lesson 13: Security

  1. Security Fundamentals

  2. Security Threats and Vulnerabilities

  3. Security Protection Measures

  4. Workstation Security

Lesson 14: Troubleshooting Hardware Components

  1. Troubleshooting Theory

  2. Troubleshoot Video and Display Devices

  3. Troubleshoot Hard Drives and RAID Arrays

  4. Troubleshoot System Components

  5. Troubleshoot Laptops

  6. Troubleshoot Printers

Lesson 15: Troubleshooting System-Wide Issues

  1. Troubleshoot Operating Systems

  2. Troubleshoot Wired and Wireless Networks

  3. Troubleshoot Common Security Issues

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