Designing Applications on Force.com

1. Learn about factors to consider when building a data model.

2. Develop custom objects and fields.

3. Create master-detail, lookup, and many-to-many relationships.

4. Create custom applications.

5. Set field attributes on the page layout.

6. Use custom object queues and event-based workflow rules with field update actions.

Designing Applications for Multiple Users

1. Learn factors to consider when designing applications for multiple users.

2. Create and customize profiles to manage the user experience.

3. Create and customize permission sets to manage the user experience.

4. Customize the user experience with record types and page layouts.

5. Employ organization-wide defaults (OWDs), sharing rules, roles, role hierarchy, public groups, and manual sharing to control access to records.

6. Analyze suitability of field-level security, page layouts, and record types to satisfy business requirements.

Implementing Business Processes

1. Use validation rules to enforce conditional required behavior.

2. Use functions to enforce data format and data consistency.

3. Create parallel approval processes and approval processes with dynamic approval routing to automate business processes.

4. Establish approval process criteria with cross-object formulas.

5. Set up field history tracking to audit processes.

6. Learn techniques to prevent or record data changes.

Managing Data

1. Learn when and how to export, delete, insert, update, and upsert data.

2. Use the import wizard and API-based data management tools.

3. Use the Force.com data loader to manage data.

Visualforce Pages: Enhancing the User Interface

1. Learn about the capabilities of Visualforce pages.

2. Create Visualforce pages to modify the user interface.

3. Learn about the functionality that comes with Visualforce page standard controllers.

4. Create templates that can be applied to multiple Visualforce pages.

5. Learn about incorporating Visualforce into a page layout.

6. Learn about incorporating JavaScript and Ajax with Visualforce.

7. Learn about exposing Visualforce to the Internet and mobile devices.