ITIL 4 Leader - Digital and IT Strategy (DITS) with Exam

Transform your IT leadership skills with the ITIL 4 Leader - Digital and IT Strategy course, designed for IT and digital leaders to master digital transformation strategies and align IT with business goals.

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Essential Skills Gained

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Define and lead digital strategies effectively.

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Align IT and business goals for strategic success.

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Drive sustainable transformation using ITIL concepts.

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Implement effective IT and digital strategies to manage digital disruption.

Format

  • Instructor-led
  • 3 days with lectures and hands-on labs.

Audience

  • CIO
  • CTO
  • IT Director
  • Digital Transformation Lead

Description

ITSM Academy's ITIL Digital & IT Strategy (DITS) is part of the ITIL Strategic Leader Stream. ITIL 4 Certification Scheme This 18-hour training course provides practical guidance on applying and integrating essential ITIL practices, including incident management, service request management, monitoring, problem management, and more. Learners will gain the skills needed to support stable, high-quality IT services and enhance user satisfaction. MSF is part of the ITIL Practice Manager certification path and prepares participants to manage and optimize service support operations effectively.

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Upcoming Course Dates

October 7-10, 2025

10:30 AM - 4:30 PM

Virtual: Online - US/Eastern

Enroll

$2925

Course Outline

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Course Outline

  1. Understanding Disruption from New Technologies

  2. Responses of Business Leaders to Technological Changes

  3. Building and Implementing Effective IT and Digital Strategies

Course Includes

  1. Access to ITSM Academy's Learner Portal

  2. Digital learner manual and additional resources

  3. Instructor-led education and exercises

  4. GAME ON! An Interactive Learning Experience

  5. Participation in unique in-class assignments

  6. In-class exam preparation

  7. Exam voucher and official digital eBook

Your Team has Unique Training Needs.

Your team deserves training as unique as they are.

Let us tailor the course to your needs at no extra cost.