Microsoft Outlook Part 1: Communications and Calendaring

Master Microsoft Outlook for effective communication and calendar management with our beginner-friendly course designed for professionals seeking streamlined email and task organization skills.

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Essential Skills Gained

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Navigate and utilize the Outlook interface for effective email communication.

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Customize and format messages with attachments and illustrations.

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Organize and manage email messages using flags, categories, and folders.

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Schedule and manage appointments, meetings, tasks, and contacts efficiently.

Format

  • Instructor-led
  • 1 days with lectures and hands-on labs.

Audience

  • Business professionals
  • Office assistants
  • Entry-level employees
  • Windows users needing email management skills

Description

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees. In this level 1 course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course is the first in a series of two Microsoft® Office Outlook® courses. It will provide you with the basic skills you need to start using Outlook to manage your email communications, contact information, calendar events, tasks, and notes.

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Upcoming Course Dates

September 15-15, 2025

9:00 AM - 4:30 PM

Virtual: Online - US/Eastern

Enroll

$295

November 10-10, 2025

9:00 AM - 4:30 PM

Virtual: Online - US/Eastern

Enroll

$295

Course Outline

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Lesson 1: Getting Started with Outlook

  1. Navigate the Outlook Interface

  2. Work with Messages

  3. Access Outlook Help

Lesson 2: Formatting Messages

  1. Add Message Recipients

  2. Check Spelling and Grammar

  3. Format Message Content

Lesson 3: Working with Attachments and Illustrations

  1. Attach Files and Items

  2. Add Illustrations to Messages

  3. Manage Automatic Message Content

Lesson 4: Customizing Message Options

  1. Customize Reading Options

  2. Track Messages

  3. Recall and Resend Messages

Lesson 5: Organizing Messages

  1. Mark Messages

  2. Organize Messages Using Folders

Lesson 6: Managing Your Contacts

  1. Create and Edit Contacts

  2. View and Print Contacts

Lesson 7: Working with the Calendar

  1. View the Calendar

  2. Create Appointments

  3. Schedule Meetings

  4. Print the Calendar

Lesson 8: Working with Tasks and Notes

  1. Create Tasks

  2. Create Notes

Your Team has Unique Training Needs.

Your team deserves training as unique as they are.

Let us tailor the course to your needs at no extra cost.