Skype for Business Core Administration and Operations

Master the core administration and operational functionalities of Skype for Business with our expert-led course, designed for aspiring IT professionals and Skype administrators seeking to enhance their technical prowess.

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Essential Skills Gained

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Understand the core functionalities of Skype for Business.

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Administer and operate Skype for Business on-premises systems efficiently.

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Troubleshoot common architecture and operational issues effectively.

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Implement best practices in Skype for Business server management.

Format

  • Instructor-led
  • 2 days with lectures and hands-on labs.

Audience

  • Skype Administrators
  • Helpdesk Agents
  • Service Desk Operators
  • IT Support Professionals

Description

This training will give you a good understanding of how the core functionality in Skype for Business works. You will first learn how to use Skype for Business as a real Power User. After that, the training will focus on administration and operations of Skype for Business on-premises core functionality. We will also go through architecture and troubleshooting of the most common issues. The day to day administration and operations will feel like a breeze after this training. The core functionality includes all components in Skype for Business Server except Enterprise Voice. The trainer is also working as a consultant. In his work, he helps organizations around the world design, review and implement Skype for Business Server. He will share his knowledge and experiences from the field.

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Upcoming Course Dates

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Course Outline

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Day 1

  1. Skype for Business: Overview

  2. What is Skype for Business?

  3. What’s new in Skype for Business from Lync

  4. What is Skype for Business Online?

  5. Skype for Business Client Overview

  6. The different clients

  7. IM & Presence

  8. Conferencing

  9. Mobility

  10. Skype Teams

  11. Persistent Chat

  12. Skype for Business Server Overview & Architecture

  13. Server Roles

  14. Topology

  15. Network

  16. Certificates

  17. DNS

Day 2

  1. Skype for Business Administration

  2. Enabling and Configuring Users & Endpoints

  3. Creating and Configuring Policies

  4. Configuring External Access

  5. Configuring Federation

  6. Skype for Business Operations

  7. Monitoring

  8. Patching & Maintenance

  9. Troubleshooting Skype for Business

  10. Troubleshooting Tools

  11. Troubleshooting Clients

  12. Troubleshooting Servers

Your Team has Unique Training Needs.

Your team deserves training as unique as they are.

Let us tailor the course to your needs at no extra cost.