JumpStart to Jira for Administrators

Master Jira for enhanced project management and efficiency with our hands-on, immersive course designed for experienced systems administrators aiming to integrate robust Jira functionalities into their toolset.

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Essential Skills Gained

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Understand and apply core concepts and terminologies of Jira.

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Design and deploy effective workflows to streamline project tasks.

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Implement and manage schemes and custom fields.

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Enable and optimize remote Jira access and integration with other applications.

Format

  • Instructor-led
  • 2 days with lectures and hands-on labs.

Audience

  • Experienced Systems Administrators
  • IT Project Managers
  • Technical Leads new to Jira
  • DevOps Engineers

Description

Geared for experienced administrators, Jump Start to Jira for Systems Administrators is a two-day, hands-on course that thoroughly explores the Jira ecosystem, enabling you to harness its robust project and service management capabilities. You'll master the core concepts and terminologies, understand the nuances of Jira roles, and become adept at managing and scaling projects within this widely-used platform. Throughout this course, you'll gain hands-on experience with key JIRA functionalities such as Schemes, Workflows, and Custom Fields. Guided by our expert Jira instructor, you’ll learn how to create and implement various schemes, design and deploy workflows, and manage field types and configurations, equipping you to optimize your project setup and task transitions effectively. You’ll also explore User Lifecycle management, remote JIRA access, and integration of JIRA with other applications, enabling you to manage users effectively and enhance JIRA's versatility in your operations. This course offers a well-rounded learning experience that couples theoretical concepts with practical applications, providing a solid foundation in Jira administration. You'll get ample opportunities to apply your new skills through extensive hands-on labs catering to diverse projects. On completion, you'll not only have enriched your ability to navigate complex project tasks but also have the necessary skills to significantly enhance the efficiency and productivity of your organization's workflows.

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Upcoming Course Dates

August 18-19, 2025

10:00 AM - 6:00 PM

Virtual: Online - US/Eastern

Guaranteed to Run

Enroll

$1995

October 20-21, 2025

10:00 AM - 6:00 PM

Virtual: Online - US/Eastern

Enroll

$1995

October 20-21, 2025

10:00 AM - 6:00 PM

Virtual: Online - US/Eastern

Enroll

$1995

Course Outline

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Getting started with JIRA Administration

  1. JIRA conceptual review

  2. Core concepts

  3. Terminology

  4. Infrastructure

  5. JIRA roles

Groups vs Roles

  1. Project roles

  2. Creating a role

  3. Project scaling

  4. JIRA User management

Project Resolution

  1. Project status

  2. Resolved status

  3. Resolution date

Schemes

  1. Project scope schemes

  2. Adding users to schemes

  3. Issue type schemes

  4. Notification schemes

  5. Permission schemes

  6. Issue security schemes

  7. Working with schemes

JIRA as a Platform

  1. What can be configured

  2. Basic JIRA project setup

  3. Advanced project setup

Workflows

  1. Designing a workflow

  2. Defining a workflow

  3. Implementing a workflow

  4. Deploying workflows

  5. Workflow events

  6. Transitions and sub-tasks

Custom Fields

  1. Field types

  2. Field context

  3. Limiting contexts

  4. Adding contexts

  5. Screens and field configuration

  6. Best practices for custom fields

User Lifecycle

  1. Adding users

  2. Adding third-party users

  3. Modifying users

  4. Deactivating users Remote JIRA Access

  5. Emails

  6. SQL

  7. REST

  8. Webhooks

  9. XML and RSS

  10. Command Line Interface

  11. Integrating JIRA with other applications

Migrating Data into JIRA

  1. Migration steps

  2. The CSV importer

  3. JIRA cloud migration

Summary and Best Practices

  1. Looking back at the “Big Picture”

Your Team has Unique Training Needs.

Your team deserves training as unique as they are.

Let us tailor the course to your needs at no extra cost.